71-75 Shelton Street, Covent Garden, WC2H 9JQ London, UNITED KINGDOM

Work Hours:
Monday - Friday: 07:00 - 23:00
Saturday - Sunday: 08:00 - 22:00

Return Policy

Return Policy At www.tvcrafter.com, we want to ensure that our customers are completely satisfied with their IPTV subscription purchases from us. If you are not satisfied with your purchase, we’re here to help. Please review our return policy below:

1. Eligibility for Returns:

  • Our return policy accept returns on IPTV subscription files within 30 days of the purchase date.
  • To be eligible for a return, you must not have activated or used the subscription. It should remain unactivated and unused.

2. How to Initiate a Return:

  • To start the return process, please contact our customer support team at:
  • Request a return authorization.
  • Once your return request is approved, you will receive instructions on how to return the unused subscription file.

3. Refunds:

  • After the returned, unused subscription file is received and inspected, we will notify you about the approval or rejection of your refund.
  • If your return is approved, the refund will be processed, and a credit will be applied to your original method of payment within 2 business days.

4. Contact Information:

5. Changes to the Return Policy:

  • www.tvcrafter.com reserves the right to update or modify this return policy at any time. Any changes will be posted on this page.

At TVCRAFTER, we value our customers’ satisfaction above all else. Our 30-day return policy ensures that you have ample time to evaluate your IPTV subscription and ensures your peace of mind. If, within this period, you find any reason to request a return, our dedicated customer support team is here to assist you every step of the way. Your feedback is invaluable, and we continuously work to improve our service. We appreciate your trust in TVCRAFTER and are committed to delivering a seamless and enjoyable experience